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I get "Internal server error 500" or just blank page when try to submit a form
Author: Edward Hardin Reference Number: AA-00379 Views: 10114 Last Updated: 08/06/2009 05:57 AM |
17 Rating/ 3 Voters
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This is very insidious error because it doesn't tell us what is the error actually, just "an error". However there are several common
Most probably the problem will be solved by one of the following solutions:
- Try to remove write permissions from the "forms" folder (set chmod 775 or 755 - this must help).
- If you save submissions to the database, delete your current log
template and create new. It should be done every time you change the
set of form fields.
- Check email template headers. Maker sure that each header has either valid email, or existing email field variable (e.g.: [re_email]).
- Some mail servers restrict sending of carbon copies of email (CC and BCC). Try to remove these headers from email templates.
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