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Unable to download a file (attachment) or export article to PDF via https (SSL) in Internet Explorer
| Author: Edward Hardin Reference Number: AA-00610 Views: 21891 Last Updated: 05/23/2013 09:36 AM |
50 Rating/ 1 Voters
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If you're using Internet Explorer (version 8 and older) and open KMP with SSL or TLS (KMP URL starts with https://), you may get the following message when you try download an attachment (it could be a PDF or MS Office file):
Microsoft reports that this is a known problem that occurs when you try to download a file via SSL: http://support.microsoft.com/kb/323308 Please try to fix it accordingly to the Microsoft Support solution in that article.
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