Enable error log (for v5.3.1 and earlier versions)

Author: Edward Hardin Reference Number: AA-00544 Views: 14647 Last Updated: 11/22/2010 10:51 AM

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Old article

This article applies to v5.2.0 - v5.3.1 versions of KMP. If you're using v5.4 or higher, please follow the most updated guide.

To enable error log in KMP, you need to open the admin/application/config/config.php file and find the following line:

$config['log_threshold'] = 0;

and turn log_threshold on

$config['log_threshold'] = 1;

After that, run the function that seems to be broken - press a faulty button, click on a menu item, etc.

A log file will be generated in the admin/tmp directory. Its name will include current date and ".log" extension.

If you cannot see the log file, there could be several reasons:

There are no PHP/MySQL errors to be logged. You can try to set log_treshold to 2 or 3, and try again. Please note that in these modes it generates lots of output besides errors.
KMP is unable to create the log file. Please check write permissions to the admin/tmp folder. You can also try to change log_treshold to 4 and click something in KMP. In this mode, it writes numerous records to the log file, so if you still cannot see a log file, it is 100% write permissions issue.

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This article applies to the following versions of Knowledgebase Manager Pro:

5.2.1, 5.2.2, 5.3.*