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Troubleshooting
Issues with Files
I get 404 error when download attachment from IIS7
Empty left bar on image manager screen
I cannot delete the /admin/install folder
In "Styling and Settings of Front-end Knowledge Base" I get the error message when I try to upload my logo: "Wrong Logo Format"
Increasing maximum allowed size for uploads on IIS7
Pictures uploading via the WYSIWYG Picture Manager fails
Temp folder on my KMP webserver continually fills up with "sess" files from KMP
Unable to download a file (attachment) or export article to PDF via https (SSL) in Internet Explorer
Uploaded content (media files, attachments, etc) receive incorrect permissions
Uploaded files (images, attachments, etc) get deleted after some time or become inaccessible
Installation Issues
File Indexation
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Articles
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Enable error log
"HTTP 500 - Internal Server Error"
404 Not Found error on a shared hosting (common for GoDaddy)
Cron tells that "Last proccess was not completed"
Cron troubleshooting guide (for Windows)
Email headers are shown within the email body
Enable error log (for v5.3.1 and earlier versions)
Firefox crashes when I go to Articles & Categories section
Got "Connection Lost" when edit and article (date() and strtotime() warnings in the log file)
I get occasional "Connection Lost" message
Languages are not saved
LDAP Troubleshooting
PDF export library issues
URL rewriting module works correctly, but got "404 Page Not Found" error on home back-end and front-end pages
Why "localhost" is always refered in the emails sent by KMP?
Update Manual
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KnowledgeBase Manager Pro vs Competitors
Form Processor Pro
Manual
5.x
Introduction
FPP Basics
Actions
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Complex Solutions
Troubleshooting
4.x
Description
FAQ
Form Maker Pro
Manual
4.x
FAQ
Flash Charts Pro
FAQ
Manual
4.x
XML data structure
Usage
Dynamic data change
Web Calendar Pro
FAQ
Manual
4.x
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Issues with Files
1
I get 404 error when download attachment from IIS7
2
Empty left bar on image manager screen
3
I cannot delete the /admin/install folder
4
In "Styling and Settings of Front-end Knowledge Base" I get the error message when I try to upload my logo: "Wrong Logo Format"
5
Increasing maximum allowed size for uploads on IIS7
6
Pictures uploading via the WYSIWYG Picture Manager fails
7
Temp folder on my KMP webserver continually fills up with "sess" files from KMP
8
Unable to download a file (attachment) or export article to PDF via https (SSL) in Internet Explorer
9
Uploaded content (media files, attachments, etc) receive incorrect permissions
10
Uploaded files (images, attachments, etc) get deleted after some time or become inaccessible
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by: KnowledgeBase Manager Pro v6.2.2
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